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Behind The Screen: A Day in the Life of a Virtual Assistant

Katie Tew • February 12, 2024

Some days everything just goes to plan, whereas other days I feel like the proverbial swan; graceful on the outside but my legs going at 1,000,000 miles an hour underneath the water!

When you're a Virtual Assistant, life is never as simple as it may sound. Take today for example, my days always start with an 8 AM sweep of all client inboxes, review of calendars and updating any action points or to do lists. Thankfully today there was nothing unexpected or requiring any last-minute changes or urgent amendments!


Being as it's a Tuesday my routine is such that I spend the morning with a long-standing Private Household client, someone who I have had the pleasure of working for nearly ten years! He’s a farmer, who has a brilliant grass-fed organic beef business, so my time was spent working on the farm accounts, helping our new farm manager with some cost analysis and to settle into their role, liaising with utility companies, providing metre readings etc. to ensure invoicing was correct and trying to get the electric gates working after a cable had been cut through by a rather careless building contractor.


Then it was home for a quick bite of lunch and second sweep of client inboxes to ensure timely follow up and responses to queries.


The afternoon was spent focusing on a client where my role is more operational, which I truly adore as it plays to all my strengths and has allowed me to get to know the business and the employees really well. A considerable focus for this role is sales and marketing support so I spent time data mining for various email campaigns, meeting with a supplier who plans and monitors our Pay Per Click activity, interspersed with the usual answering your various email enquiries, booking meetings and liaising with our IT department to provide hardware for a new joiner later in the month.


I always finish my day with a final sweep of inboxes and calendars, highlight any changes for the following day and update any to do lists.



Today was also a Podcast recording day, so at 5pm I jumped on a zoom to record another episode of Up Close & Virtual. I love getting to meet such inspiring business owners and fellow VAs and learning all about their business journeys; it’s such a wonderful way to connect with others in our industry.


I left my desk at about 6.30pm having ensured the recording had worked and sent over to my amazing VA Jo to do the hard work of editing it into the format required for publication.


I love my job, no two days or minutes are ever the same. I’m never bored, always challenged and engaged in my work and feel truly blessed to have the business that I do. Don’t get me wrong, it’s not always roses round the door and some days are incredibly challenging where nothing goes to plan and I’m firefighting from morning to evening, but that too is all part of being a VA and I wouldn't change it for the world.

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